What I Do
She has a very data-driven mindset and for every change she made, she always had data and results to back this up. She also collaborates well with other stakeholders and does a great job of representing our email best practices across the company. She will never compromise on quality, with her attention to detail being very strong.
Meredith is the perfect blend of data and creativity. She genuinely cares about customer experiences and looks to build powerful relationships that are backed by results. She's nimble and know how to stretch across many industries, applying best practices, processes, and internal ways of working that drive best-in-class CRM.
Upon meeting Meredith it was evident that my experience working with her would be beneficial to my career path immediately. From her knowledge of all of our CRM programs, analytics and strategy. To her experience managing and running a whole website from beginning to end for launches, Meredith is an asset to any team needing a lead. She takes a strong stance on data leading the way to understanding the customers behavior and ultimately how the brand experience is in every touchpoint onsite, or mobile app.
During her time with us, Meredith was responsible for overseeing the implementation and management of our CRM system, ensuring that all customer interactions were tracked and recorded accurately. She developed and executed targeted marketing campaigns that effectively increased customer engagement and loyalty, and her ability to analyze data and customer behavior helped us to improve our overall customer satisfaction and retention rates.